At DesiTohfa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website, including but not limited to:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Payment Information: Credit card details, billing address, and other payment-related data.
  • Order History: Information related to purchases, including products, quantities, and transaction details.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, device information, and browsing patterns.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Respond to your inquiries and provide customer support.
  • Personalize your shopping experience and improve our website.
  • Send promotional offers, newsletters, or other communications (with your consent).
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping partners, and website hosting services) to assist in operating our business and providing services.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a subpoena, court order, or governmental request.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and improve your user experience.

You can adjust your browser settings to block or delete cookies, but this may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

  • Access your data: You can request a copy of the personal information we hold about you.
  • Correct or update your information: If your personal information is inaccurate or outdated, you can update it.
  • Opt-out of marketing communications: You can unsubscribe from our newsletters or promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.
  • Delete your data: In some cases, you may request that we delete your personal information, subject to legal and contractual obligations.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this policy periodically for any changes.