Welcome to DesiTohfa! These Terms and Conditions govern your use of our website and services. By accessing and using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our site.

1. General Information

  • DesiTohfa is an online platform offering a wide variety of handcrafted products, including return gifts and home décor items, for wholesale and retail purchases.
  • The website is owned and operated by DesiTohfa (“we”, “us”, or “our”). Our website, and all associated services are subject to these Terms and Conditions.

2. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to place an order or use our services. By using this website, you affirm that you are of legal age to form a binding contract with us.

3. Account Registration

To make a purchase or engage in certain services, you may need to create an account on our website. By registering an account, you agree to:

  • Provide accurate and complete information about yourself.
  • Maintain the confidentiality of your account and password.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that we believe to be in violation of these terms.

4. Product Information

We make every effort to ensure the accuracy of product descriptions, images, and pricing on our website. However, errors may occur, and we reserve the right to correct such errors at any time. We do not guarantee the availability of any product, and reserve the right to discontinue any product without prior notice.

5. Pricing and Payment

  • All prices listed on the website are in INR (Indian Rupees) and are exclusive of any applicable taxes or shipping fees.
  • Payments for orders can be made through the available payment methods on the website, including credit/debit cards, online wallets, or other payment gateways.
  • We reserve the right to modify prices at any time without prior notice.

6. Shipping and Delivery

  • We aim to process and ship orders promptly. Shipping costs will be calculated at checkout and are subject to change.
  • Estimated delivery times may vary depending on your location, and we do not guarantee specific delivery dates.
  • You are responsible for providing accurate and complete shipping information. We are not responsible for delays caused by incorrect or incomplete shipping details.

7. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information regarding returns, exchanges, and refunds. Returns will only be accepted in cases of manufacturing defects, as outlined in our policy.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of DesiTohfa or our content suppliers and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any of the content without prior written consent from us.

9. Limitation of Liability

To the fullest extent permitted by law, DesiTohfa shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your use or inability to use our website or products, even if we have been advised of the possibility of such damages.

10. Indemnity

You agree to indemnify and hold harmless DesiTohfa, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website, your breach of these Terms and Conditions, or any infringement of intellectual property or privacy rights.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in [insert location].

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The updated terms will be posted on this page with the date of the most recent revision. We encourage you to review these terms regularly to stay informed of any changes.

13. Termination

We reserve the right to suspend or terminate your access to our website or services at our sole discretion, including for violations of these Terms and Conditions. Upon termination, all rights granted to you will cease immediately, and you agree to stop using the website.